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DMCA and Copyright Policy

How to report content on a Wilderack server that infringes your copyright, how server owners can respond, and our policy for repeat infringers.

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Draft for legal review

A lawyer hasn’t approved this page yet, so it isn’t in force. Wilderack isn’t taking payments yet, and this page will be reviewed before we do. Questions? Email legal@wilderack.com.

Open questions for the lawyer (3)
  1. Register our designated agent with the US Copyright Office before launch, by position ("Copyright Agent"), not a person's name, and add the agent's postal address and phone number, which the law asks to be on this page.
  2. Confirm the repeat infringer threshold (three valid notices in 12 months) is appropriate.
  3. Confirm how this process lines up with notices under the EU Digital Services Act, which the Acceptable Use Policy covers.

The short version

  • If something on a Wilderack server copies your work without permission, send a notice to our copyright agent.
  • We act quickly, tell the server owner, and remove or disable the content where the notice is valid.
  • If you're a server owner and we removed something by mistake, you can send a counter-notice.
  • Accounts that infringe again and again are closed.

This summary helps you read the page. The full text below is what applies.

We respect creators, including the people who make the games, mods and maps our players love. This policy explains how we handle copyright complaints under the US Digital Millennium Copyright Act (DMCA). It’s part of our Terms of Service.

Wilderack rents game servers. The worlds, mods and files on a server belong to, or are put there by, the customer who runs it. We don’t check every file, but we act when we’re told about infringement.

Reporting infringement

If you believe content on a Wilderack server or website infringes a copyright you own or are authorised to act for, send a written notice to our designated agent with all of the following. Notices that leave something out may not be valid under the law.

  1. Your physical or electronic signature.
  2. A description of the copyrighted work you believe is infringed. If there are several, a list is fine.
  3. Where the infringing material is, in enough detail for us to find it: the server address (for example name.play.wilderack.com), and the file name, folder, web page or in-game location if you know it.
  4. Your name, postal address, phone number and email address.
  5. A statement that you believe in good faith that the use isn’t authorised by the copyright owner, its agent or the law.
  6. A statement that the information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorised to act for them.

Our designated agent

Copyright Agent, Wilderack Inc.

  • Email: copyright@wilderack.com
  • Phone: [phone number for legal notices]
  • Post: [postal address for legal notices]

Email is fastest. Please send only copyright notices to this address. For other problems, see our Acceptable Use Policy.

What happens next

  1. We review the notice, usually within one business day.
  2. If it’s valid, we remove or disable access to the material. Often that means removing a file from the server. If we can’t remove just that file, we may stop the server until it’s fixed.
  3. We tell the server owner what was removed and why, and send them a copy of the notice. The copy includes your name and the details of your complaint, and may include your contact details so they can reach you.

Under US law, anyone who knowingly makes a false claim in a notice or counter-notice may have to pay the other side’s damages and costs. If you’re not sure the material infringes, for example because it may be fair use, please get advice before sending a notice.

Counter-notices

If you’re a server owner and you believe material was removed by mistake or because it was misidentified, you can send a counter-notice to the same agent with:

  1. Your physical or electronic signature.
  2. What was removed and where it was before it was removed.
  3. A statement, under penalty of perjury, that you believe in good faith the material was removed by mistake or misidentification.
  4. Your name, address and phone number, and a statement that you consent to the jurisdiction of the federal district court for the judicial district where your address is (or, if you’re outside the United States, any judicial district where Wilderack may be found), and that you’ll accept service of legal papers from the person who sent the original notice or their agent.

We forward the counter-notice to the person who sent the original notice. Unless they tell us within 10 business days that they’ve gone to court to stop the infringement, we put the material back, or let you put it back, between 10 and 14 business days after we received your counter-notice.

If you’re under 18, ask a parent or guardian to help you with a counter-notice, because it’s a legal statement.

Repeat infringers

We close the accounts of people who infringe repeatedly. Usually that means three valid notices in 12 months that weren’t successfully countered, but we may close an account sooner for clear or serious infringement, such as running a server built around pirated game files.

Game files and publishers

We install every game’s server software from its official source and never share game files ourselves. If you’re a game publisher and think a server is breaking your rules for server owners, rather than your copyright, write to abuse@wilderack.com and we’ll look into it under our Acceptable Use Policy.